Intern, Ticket Sales & Service

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Position Summary: The Columbus Crew is seeking college students who want the opportunity to develop valuable skills and gain firsthand experience in the professional sports industry as a Client Services/Ticket Sales Intern. Participants will be supervised by the Director Client Services and Manager of Season Ticket Sales for the Columbus Crew. The intern will learn all aspects of the coordination and administration of Ticket Sales, Fan Service, Ticket Operations, Grassroots Event Operations and Game Day Operations. This internship is designed for college students who require an internship to receive college credit. The summer internship will run from May-August.Essential Duties and Responsibilities: Assisting with daily correspondence to Columbus Crew guests and clientsDelivering superior customer service and exceeding fan expectationsResearching customer retention strategiesAdministrative office duties including filing, organizing, data entry and mailingAssisting in planning and implementing special marketing events and promotionsWorking closely with sales staff to fulfill ordersAssisting with ticket sales activities and events, including receptions and game day entertainmentContribute to brainstorming; planning and implementation of ticket sales plans; providing ideas and proposalsRequired Skills, Experience & Abilities: Background in sales, marketing, business, customer service or communications is encouragedStrong communication skills; both verbal and writtenDetail oriented and enthusiastic about working within a sports-related environmentCreative and outgoing self-starterMust receive college credit for an internship with Columbus Crew