Matchday Hospitality Host
Newcastle United
11 days ago
Full-time
On-site
Newcastle upon Tyne Discipline: Commercial Job type: Casual Job ref: 009642 Published: 1 day ago Expiry date: 04 Jun 2026 23:59
Matchday Hospitality Host
Casual Position – Work match days and events, including weekends, evenings, and bank holidays.
Newcastle upon Tyne
£13.45 per hour
Be part of something bigger. Craft unforgettable experiences at one of football’s iconic homes.
We are the heartbeat of the city. A club with bold ambitions on a global stage and deep roots in our community. If you’re driven to raise the bar and make an impact, you’ll find the platform, the people and the pride to do your best work here
This is a great opportunity to be part of the buzz at St. James’ Park and play your part in delivering unforgettable experiences for our supporters and visitors.
Your Matchday Role
We’re looking for enthusiastic individuals to join our Hospitality team. As a Hospitality Host, you will:
- Be the face of the club within an allocated hospitality area.
- Give guests a warm welcome and goodbye as they arrive and depart from hospitality areas.
- Gather feedback from guests within your allocated hospitality area.
- Create a seamless link between the Hospitality Department, our catering partners, and matchday guests.
- Ensure that guests receive the highest possible standards of service and have an exceptional hospitality experience.
About You
You will have the following skills and experience
- Strong communication skills.
- Previous customer service experience.
- The ability to resolve issues on the day.
- Provide a smooth and professional service to all guests in your allocated area, ensuring all their catering needs are met.
We need you to be flexible to work all home match days at St James Park, including cup games, European games, and any special events.
The team
You’ll join a diverse and friendly team who come together to make matchdays special. Full training will be provided, and you’ll be supported by experienced supervisors and managers throughout.
United As One.
We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding
We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.
How to apply
For further information on this role and about the club please visit our careers page.
Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates.
This position is UK based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Casual Position – Work match days and events, including weekends, evenings, and bank holidays.
Newcastle upon Tyne
£13.45 per hour
Be part of something bigger. Craft unforgettable experiences at one of football’s iconic homes.
We are the heartbeat of the city. A club with bold ambitions on a global stage and deep roots in our community. If you’re driven to raise the bar and make an impact, you’ll find the platform, the people and the pride to do your best work here
This is a great opportunity to be part of the buzz at St. James’ Park and play your part in delivering unforgettable experiences for our supporters and visitors.
Your Matchday Role
We’re looking for enthusiastic individuals to join our Hospitality team. As a Hospitality Host, you will:
- Be the face of the club within an allocated hospitality area.
- Give guests a warm welcome and goodbye as they arrive and depart from hospitality areas.
- Gather feedback from guests within your allocated hospitality area.
- Create a seamless link between the Hospitality Department, our catering partners, and matchday guests.
- Ensure that guests receive the highest possible standards of service and have an exceptional hospitality experience.
About You
You will have the following skills and experience
- Strong communication skills.
- Previous customer service experience.
- The ability to resolve issues on the day.
- Provide a smooth and professional service to all guests in your allocated area, ensuring all their catering needs are met.
We need you to be flexible to work all home match days at St James Park, including cup games, European games, and any special events.
The team
You’ll join a diverse and friendly team who come together to make matchdays special. Full training will be provided, and you’ll be supported by experienced supervisors and managers throughout.
United As One.
We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding
We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.
How to apply
For further information on this role and about the club please visit our careers page.
Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates.
This position is UK based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.