Stand Manager/Assistant Stand Manager
Leeds United
5 days ago
Full-time
On-site
Elland Road
Stand Manager
Assistant Stand Manager
Response TL
Supervisor
Stand Manager/Assistant Stand Manager
Job Title:Stand Manager/Assistant Stand Manager
Hours of Work:As required by Safety Officer
Department:Safety & Security
Location:Elland Road
Responsible to:Safety Officer
DBS:Yes
Apply:https://forms.office.com/e/D8RgS6hXx6
Role Summary
To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager
Role Responsibilities
- To attend pre event planning and briefing sessions as required
- To control and co-ordinate event staff and safety in specific areas of the event/venue
- To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times
- To brief and instruct teams under their direction and debriefs
- To be responsible for the safety and comfort of spectators within a designated area at all times
- To be responsible for the removal of disruptive customers who contravene Ground Regulations
- To ensure all safety checks are carried out, and report back to the Event Control
- To monitor all staff in designated area before, during and after the event.
- To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager
- To carry out all instructions given by Safety Officer/ Event Manager, through the management structure
- Liaise with other Supervisors before, during, and after each event.
- Allocate Security for specified roles and responsibilities
- To be responsible for ensuring Security disciplines and standards are set and maintained to the satisfaction of the Safety Officer/ Event Manager
- To deal as appropriate with disciplinary and grievance issues.
- To collect and report any information from the event back to the Safety Officer
- Taking ownership whilst dealing with high pressure situations
- Possessing a good knowledge of each event’s policies, procedures and job descriptions
Other Responsibilities
To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.
Perform duties with due regard to Club policies and procedures and legislative requirements at all times;
Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;
Undertake continuous professional development (CPD) training and/or additional training as identified or as required.
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;
Qualifications & Training
Essential
Must be trained or undergoing training to the required level. (NVQ 3, 4 or equivalent)
Knowledge, Skills & Experience
- Complete the Action Counters Terrorism (ACT) training/SCAN
- Strong communication skills both verbal and written.
- Previous Supervisory experience at large scale event
- Able to work accurately under pressure
- Excellent customer service skills
- Able to multi-task
- A strong team player with the ability to build and maintain positive relationships
- Good knowledge of event security or willingness to learn
- To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation
- To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected
- To act in a manner that supports the Club’s Vision and Values always
- Dealing with any queries and offering additional information regarding the event.
- Assess and manage crowd flow.
- Manage crowds and address issues that may arise.
- Good stadium knowledge, know your nearest exits and alternative escape routes, to aid spectators during and invacuation/evacuation.
- Being the eyes and ears of the event and ensuring the safety team have the information they require.
Response Team Leader
Job Title:Stand Manager/Assistant Stand Manager
Hours of Work:As required by Safety Officer
Department:Safety & Security
Location:Elland Road
Responsible to:Safety Officer
Responsible for:Response Team Members
DBS:Required
Apply: https://forms.office.com/e/D8RgS6hXx6
Role Summary
To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager
Manage team of response to deal with conflict, disorder and breaches of the ground regulations including searching and ejecting spectators, and will have had additional training in conflict management over and above that given to other stewards
Role Responsibilities
- To attend pre event planning and briefing sessions as required
- To control and co-ordinate event staff and safety in specific areas of the event/venue
- To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times
- To brief and instruct teams under their direction and debriefs
- To be responsible for the safety and comfort of spectators within a designated area at all times
- To be responsible for the removal of disruptive customers who contravene Ground Regulations
- To ensure all safety checks are carried out, and report back to the Event Control
- To monitor all staff in designated area before, during and after the event.
- To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager
- To carry out all instructions given by Safety Officer/ Event Manager, through the management structure
- Liaise with other Supervisors before, during, and after each event.
- Allocate Security for specified roles and responsibilities
- To be responsible for ensuring Security disciplines and standards are set and maintained to the satisfaction of the Safety Officer/ Event Manager
- To deal as appropriate with disciplinary and grievance issues.
- To collect and report any information from the event back to the Safety Officer
- Taking ownership whilst dealing with high pressure situations
- Possessing a good knowledge of each event’s policies, procedures and job descriptions
- Dealing with any queries and offering additional information regarding the event.
- Assess and manage crowd flow.
- Manage crowds and address issues that may arise.
- Good stadium knowledge, know your nearest exits and alternative escape routes, to aid spectators during and invacuation/evacuation.
- Being the eyes and ears of the event and ensuring the safety team have the information they require.
Other Responsibilities
To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.
Perform duties with due regard to Club policies and procedures and legislative requirements at all times;
Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;
Undertake continuous professional development (CPD) training and/or additional training as identified or as required.
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;
Qualifications & Training
Essential
Must be trained or undergoing training to the required level. (NVQ 3 or equivalent)
Desirable
SIA Door Supervisors License
Knowledge, Skills & Experience
- Complete the Action Counters Terrorism (ACT) training
- Strong communication skills both verbal and written.
- Previous Supervisory experience at large scale event
- Able to work accurately under pressure
- Excellent customer service skills
- Able to multi-task
- A strong team player with the ability to build and maintain positive relationships
- Good knowledge of event security or willingness to learn
- To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation
- To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected
- To act in a manner that supports the Club’s Vision and Values always
Supervisor
Job Title:Supervisor
Hours of Work:As required by Safety Officer
Department:Safety & Security
Location:Elland Road
Responsible to:Safety Officer
Responsible for:Stewards
DBS:Required
Apply: https://forms.office.com/e/D8RgS6hXx6
Role Summary
To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager
Role Responsibilities
- To attend pre event planning and briefing sessions as required
- To control and co-ordinate event staff and safety in specific areas of the event/venue
- To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times
- To brief and instruct teams under their direction and debriefs
- To be responsible for the safety and comfort of spectators within a designated area at all times
- To be responsible for the removal of disruptive customers who contravene Ground Regulations
- To ensure all safety checks are carried out, and report back to the Event Control
- To monitor all staff in designated area before, during and after the event.
- To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager
- To carry out all instructions given by Safety Officer/ Event Manager, through the management structure
- Liaise with other Supervisors before, during, and after each event.
- Allocate Security for specified roles and responsibilities
- To be responsible for ensuring Security disciplines and standards are set and maintained to the satisfaction of the Safety Officer/ Event Manager
- To deal as appropriate with disciplinary and grievance issues.
- To collect and report any information from the event back to the Safety Officer
- Taking ownership whilst dealing with high pressure situations
- Possessing a good knowledge of each event’s policies, procedures and job descriptions
- Dealing with any queries and offering additional information regarding the event.
- Assess and manage crowd flow.
- Manage crowds and address issues that may arise.
- Good stadium knowledge, know your nearest exits and alternative escape routes, to aid spectators during and invacuation/evacuation.
- Being the eyes and ears of the event and ensuring the safety team have the information they require.
Other Responsibilities
To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.
Perform duties with due regard to Club policies and procedures and legislative requirements at all times;
Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;
Undertake continuous professional development (CPD) training and/or additional training as identified or as required.
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;
Qualifications & Training
Essential
Must be trained or undergoing training to the required level. (NVQ 4 or equivalent)
Knowledge, Skills & Experience
- Complete the Action Counters Terrorism (ACT) training
- Strong communication skills both verbal and written.
- Previous Supervisory experience at large scale event
- Able to work accurately under pressure
- Excellent customer service skills
- Able to multi-task
- A strong team player with the ability to build and maintain positive relationships
- Good knowledge of event security or willingness to learn
- To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation
- To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected
- To act in a manner that supports the Club’s Vision and Values always
Assistant Stand Manager
Response TL
Supervisor
Stand Manager/Assistant Stand Manager
Job Title:Stand Manager/Assistant Stand Manager
Hours of Work:As required by Safety Officer
Department:Safety & Security
Location:Elland Road
Responsible to:Safety Officer
DBS:Yes
Apply:https://forms.office.com/e/D8RgS6hXx6
Role Summary
To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager
Role Responsibilities
- To attend pre event planning and briefing sessions as required
- To control and co-ordinate event staff and safety in specific areas of the event/venue
- To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times
- To brief and instruct teams under their direction and debriefs
- To be responsible for the safety and comfort of spectators within a designated area at all times
- To be responsible for the removal of disruptive customers who contravene Ground Regulations
- To ensure all safety checks are carried out, and report back to the Event Control
- To monitor all staff in designated area before, during and after the event.
- To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager
- To carry out all instructions given by Safety Officer/ Event Manager, through the management structure
- Liaise with other Supervisors before, during, and after each event.
- Allocate Security for specified roles and responsibilities
- To be responsible for ensuring Security disciplines and standards are set and maintained to the satisfaction of the Safety Officer/ Event Manager
- To deal as appropriate with disciplinary and grievance issues.
- To collect and report any information from the event back to the Safety Officer
- Taking ownership whilst dealing with high pressure situations
- Possessing a good knowledge of each event’s policies, procedures and job descriptions
Other Responsibilities
To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.
Perform duties with due regard to Club policies and procedures and legislative requirements at all times;
Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;
Undertake continuous professional development (CPD) training and/or additional training as identified or as required.
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;
Qualifications & Training
Essential
Must be trained or undergoing training to the required level. (NVQ 3, 4 or equivalent)
Knowledge, Skills & Experience
- Complete the Action Counters Terrorism (ACT) training/SCAN
- Strong communication skills both verbal and written.
- Previous Supervisory experience at large scale event
- Able to work accurately under pressure
- Excellent customer service skills
- Able to multi-task
- A strong team player with the ability to build and maintain positive relationships
- Good knowledge of event security or willingness to learn
- To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation
- To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected
- To act in a manner that supports the Club’s Vision and Values always
- Dealing with any queries and offering additional information regarding the event.
- Assess and manage crowd flow.
- Manage crowds and address issues that may arise.
- Good stadium knowledge, know your nearest exits and alternative escape routes, to aid spectators during and invacuation/evacuation.
- Being the eyes and ears of the event and ensuring the safety team have the information they require.
Response Team Leader
Job Title:Stand Manager/Assistant Stand Manager
Hours of Work:As required by Safety Officer
Department:Safety & Security
Location:Elland Road
Responsible to:Safety Officer
Responsible for:Response Team Members
DBS:Required
Apply: https://forms.office.com/e/D8RgS6hXx6
Role Summary
To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager
Manage team of response to deal with conflict, disorder and breaches of the ground regulations including searching and ejecting spectators, and will have had additional training in conflict management over and above that given to other stewards
Role Responsibilities
- To attend pre event planning and briefing sessions as required
- To control and co-ordinate event staff and safety in specific areas of the event/venue
- To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times
- To brief and instruct teams under their direction and debriefs
- To be responsible for the safety and comfort of spectators within a designated area at all times
- To be responsible for the removal of disruptive customers who contravene Ground Regulations
- To ensure all safety checks are carried out, and report back to the Event Control
- To monitor all staff in designated area before, during and after the event.
- To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager
- To carry out all instructions given by Safety Officer/ Event Manager, through the management structure
- Liaise with other Supervisors before, during, and after each event.
- Allocate Security for specified roles and responsibilities
- To be responsible for ensuring Security disciplines and standards are set and maintained to the satisfaction of the Safety Officer/ Event Manager
- To deal as appropriate with disciplinary and grievance issues.
- To collect and report any information from the event back to the Safety Officer
- Taking ownership whilst dealing with high pressure situations
- Possessing a good knowledge of each event’s policies, procedures and job descriptions
- Dealing with any queries and offering additional information regarding the event.
- Assess and manage crowd flow.
- Manage crowds and address issues that may arise.
- Good stadium knowledge, know your nearest exits and alternative escape routes, to aid spectators during and invacuation/evacuation.
- Being the eyes and ears of the event and ensuring the safety team have the information they require.
Other Responsibilities
To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.
Perform duties with due regard to Club policies and procedures and legislative requirements at all times;
Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;
Undertake continuous professional development (CPD) training and/or additional training as identified or as required.
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;
Qualifications & Training
Essential
Must be trained or undergoing training to the required level. (NVQ 3 or equivalent)
Desirable
SIA Door Supervisors License
Knowledge, Skills & Experience
- Complete the Action Counters Terrorism (ACT) training
- Strong communication skills both verbal and written.
- Previous Supervisory experience at large scale event
- Able to work accurately under pressure
- Excellent customer service skills
- Able to multi-task
- A strong team player with the ability to build and maintain positive relationships
- Good knowledge of event security or willingness to learn
- To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation
- To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected
- To act in a manner that supports the Club’s Vision and Values always
Supervisor
Job Title:Supervisor
Hours of Work:As required by Safety Officer
Department:Safety & Security
Location:Elland Road
Responsible to:Safety Officer
Responsible for:Stewards
DBS:Required
Apply: https://forms.office.com/e/D8RgS6hXx6
Role Summary
To be collectively responsible for the safe execution of the LUFC operation in the allocated sector of the stadium as directed by the Safety Officer/ Event Manager
Role Responsibilities
- To attend pre event planning and briefing sessions as required
- To control and co-ordinate event staff and safety in specific areas of the event/venue
- To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times
- To brief and instruct teams under their direction and debriefs
- To be responsible for the safety and comfort of spectators within a designated area at all times
- To be responsible for the removal of disruptive customers who contravene Ground Regulations
- To ensure all safety checks are carried out, and report back to the Event Control
- To monitor all staff in designated area before, during and after the event.
- To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager
- To carry out all instructions given by Safety Officer/ Event Manager, through the management structure
- Liaise with other Supervisors before, during, and after each event.
- Allocate Security for specified roles and responsibilities
- To be responsible for ensuring Security disciplines and standards are set and maintained to the satisfaction of the Safety Officer/ Event Manager
- To deal as appropriate with disciplinary and grievance issues.
- To collect and report any information from the event back to the Safety Officer
- Taking ownership whilst dealing with high pressure situations
- Possessing a good knowledge of each event’s policies, procedures and job descriptions
- Dealing with any queries and offering additional information regarding the event.
- Assess and manage crowd flow.
- Manage crowds and address issues that may arise.
- Good stadium knowledge, know your nearest exits and alternative escape routes, to aid spectators during and invacuation/evacuation.
- Being the eyes and ears of the event and ensuring the safety team have the information they require.
Other Responsibilities
To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.
Perform duties with due regard to Club policies and procedures and legislative requirements at all times;
Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;
Undertake continuous professional development (CPD) training and/or additional training as identified or as required.
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;
Qualifications & Training
Essential
Must be trained or undergoing training to the required level. (NVQ 4 or equivalent)
Knowledge, Skills & Experience
- Complete the Action Counters Terrorism (ACT) training
- Strong communication skills both verbal and written.
- Previous Supervisory experience at large scale event
- Able to work accurately under pressure
- Excellent customer service skills
- Able to multi-task
- A strong team player with the ability to build and maintain positive relationships
- Good knowledge of event security or willingness to learn
- To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation
- To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected
- To act in a manner that supports the Club’s Vision and Values always