F.C. Internazionale Milano is a Football Club founded in 1908 with an emblazoned 100-year history studded with successes and, at the same time, projected into the future thanks to a young and innovative team. The club has more than 500 employees divided between professionals, athletes and members of the technical staff.
The club is now recognized worldwide as one of the most successful soccer clubs. Its growth, both on and off the field, is driven by internationality and innovation, with the goal of expanding its presence in global markets and reaching out to new generations across the planet.
The Club is constantly looking for new talent to enrich the team with a strong spirit of adaptation and a great willingness to get involved. For us, excellence in team performance is at the core, both on and off the field. We are looking for people who are predisposed to teamwork and the ability to think outside the box and step out of their comfort zones
Position
Collaborando strettamente con il team CRM, lo/la stagista CRM & Loyalty rappresenta un supporto fondamentale per la produzione di analisi e KPI, contribuendo alle attività quotidiane e ai progetti di medio termine.
La figura sarà coinvolta nelle seguenti attività:
-Raccogliere dati quantitativi e qualitativi dalle campagne CRM e Digital.
-Produrre report regolari (ad esempio settimanali e mensili) e ad hoc sulle attività CRM e Loyalty.
-Supportare il team CRM nelle attività quotidiane di manutenzione di Loyalty e Salesforce.
-Supportare il team CRM nelle attività operative giornaliere.
-Supportare nella preparazione di presentazioni interne, assistendo nella creazione di analisi dei dati e presentazioni, contribuendo all’interpretazione dei dati e alla generazione di insight.
-Raccogliere requisiti per la reportistica e sviluppare dashboard.
-Raccogliere requisiti da stakeholder di un team multifunzionale per produrre i report richiesti e, talvolta, perfezionare continuamente i formati di reporting.
Requirements
Il/La candidato/a ideale possiede i seguenti requisiti:
-Ottima conoscenza di MS Office (in particolare Excel e PowerPoint).
-Familiarità con software di marketing e applicazioni online (es. strumenti CRM, strumenti di analisi online).
-La conoscenza di strumenti di Data Science/linguaggi di programmazione sarà considerata un plus.
-Laurea magistrale in ambito STEM.
-Forte desiderio di apprendere e motivazione professionale.
-Eccellenti capacità di comunicazione scritta e orale.
Other information
This information is aimed at both sexes, pursuant to Laws no. 903/77 and n. 125/91, as well as to people of all ages and nationalities, pursuant to Legislative Decree no. 215/03 and n. 216/03. Personal data are processed pursuant to Regulation (EU) no. 679/2016 and Legislative Decree no. 196/2003, as updated by Legislative Decree no. 101/2018.
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