A
6 days ago
Full-time
On-site
Mercedes-Benz Stadium United States of America

The Director of Merchandise is the senior leader responsible for end-to-end ownership of merchandise buying, pricing, assortment planning, and inventory strategy across the Atlanta Falcons, Atlanta United, the new NWSL club, and Mercedes-Benz Stadium. Acting as the primary decision-maker for product investment and margin performance, this role carries direct accountability for revenue, gross margin, sell-through, inventory turns, and inventory risk. The Director partners closely with the VP, Retail as a thought leader and execution driver, shaping both near-term performance and long-term retail strategy.

This role is designed for a builder. The Director of Merchandising will lead the stand-up of AMB Sports & Entertainment’s in-house buying, pricing, and inventory capability as the organization transitions control from a third-party partner.

Roles and Responsibilities

Product Development & Buying

  • Oversee product selection, buying and inventory to ensure a balanced, profitable and appealing product mix
  • Analyze market trends and consumer behavior to refine and elevate each team’s product assortment
  • Develop seasonal merchandise assortments aligned with brand strategy, fan insights, and sales goals
  • Ability to create and manage Open-to-Buy (OTB) budgets, ensuring optimal inventory levels and alignment with sales targets while driving overall volume
  • Use sales data, market research, and KPIs to drive informed decisions and optimize performance
  • Strong product sense with the ability to identify trends and anticipate fan demand
  • Partner with senior leadership to establish long-range financial plans, seasonal strategies and retail sales goals with an emphasis on unit sales across teams
  • Deep analytical skills, including sales reporting, forecasting, and inventory management
  • Create and implement merchandising strategy across all locations, including regular site visits, merchandising plans and floor set plans
  • Collaborate with the operations team to enhance visual merchandising and optimize the fan journey across each store
  • Build annual timelines and calendars for custom collections with ability to map out 2 years in advance
  • Advanced Excel skills (VLOOKUP, pivot tables, budget reconciliation)
  • Forecast demand and manage replenishment to support sales peaks and seasonality
  • Ensure financial goals are met: revenue, sell-through, turn, GM% and markdown strategy
  • Conduct market, trend, and competitor analysis to inform product selection and pricing strategies
  • Drive alignment between merchandise plans and buying strategies with an emphasis on seasonality, customer journey and Present recommendations to leadership for product, pricing, and assortment improvements
  • Proficiency in retail systems (e.g., ERP, POS, Excel, Mondays.com, analytics platforms)
  • Ability to evaluate pricing strategies and margin improvement opportunities
  • Clear communication skills with ability to present findings to executives
  • Strong cross-functional collaboration with Marketing, Creative, Warehouse, and Retail Ops
  • Build seasonal production schedules and recurring inventory planning
  • Lead cross-functional meetings to align creative, marketing, retail, and operations
  • Source merchandise across multiple licensees to expand seasonal and evergreen assortments
  • Oversee stadium giveaway programs and major sponsorship merchandising

Collection Management & Sales Reporting

  • Lead product launch meetings and monthly retail reporting, including preparation of launch documents for both the Atlanta Falcons and Atlanta United.
  • Track product timelines and shipping status; adjust PO start/cancel dates as needed
  • Develop launch plans including unit distribution, timelines, and campaign strategy for distribution to Fanatics
  • Lead execution of league retail initiatives in alignment with NFL & MLS guidelines
  • Regularly train store teams on product features, campaign priorities, and visual standards
  • Maintain strong communication and relationships with league partners, vendors, and licensees
  • Partner with Marketing, Creative, and Retail Operations to plan product launch moments
  • Manage sales performance reporting within the team across launch milestones
  • Oversee purchase order creation and receipt with Fanatics and licensees
  • Analyze sales by location and product category to identify top performers
  • Create comprehensive recaps covering marketing, social, digital and sales performance
  • Time-management and organization skills to handle multiple launches and timelines simultaneously
  • Oversee in-store merchandising refreshes and signage rollout.
  • Track key e-commerce KPIs through retail and affiliate links
  • Work with data analytics team on ad hoc retail reporting as needed
  • Grow vendor partnerships supporting corporate retail programs

Retail Marketing & Project Management

  • Lead team that manages in-store signage and maintain up-to-date promotional merchandising
  • Manage workflows, timelines, and priorities using Monday.com boards
  • Coordinate order deliveries, freight tracking, and sample management for both clubs
  • Improve delivery accuracy through enhanced communication workflows with stadium operations
  • Project manage 3rd party events including event logistics and event operations
  • Manage Falcons and Atlanta United retail initiative calendars for venue and eComm
  • Align club retail launches with NFL & MLS Store platform rollout
  • Lead MLS Licensee Portal management and seasonal submissions
  • Participate in NFL & MLS Consumer Products Summit and league retail forums
  • Manage large-scale departmental orders throughout the Blank Family of Businesses
  • Identify new product and licensing opportunities and align with Fanatics

Qualifications and Education Requirements

  • Bachelor’s degree in Business, Merchandising, Supply Chain, Marketing, or related field
  • 10+ years in buying, merchandise planning and retail operations experience (sports, fashion, or consumer goods preferred)
  • Experience working with licensed product programs and sports retail operations (e.g., NFL, MLS, NBA, NCAA) is a plus
  • Proven track record of managing seasonal buying cycles and vendor negotiations
  • Must be able to work select nights and weekend Atlanta Falcons games, Atlanta United matches, store product launches and 3rd party Mercedes-Benz stadium events as needed

Required Skills

  • Strong organizational and computer skills required
  • Flexible and a team player
  • Proficient in Microsoft Office (Excel, PowerPoint & Word)
  • Excellent verbal and written communication skills
  • Ability to multi-task, problem solve effectively and handle stressful and difficult situations
  • Ability to lift 25 lbs on and occasional basis
  • Flexibility to work extended hours, weekends, nights as dictated by the business
  • Must be assertive and eager to grow in an extremely fast paced organization

** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.