Stadium Operations - Security Manager
Orlando City SC & Orlando Pride
20 hours ago
Full-time
On-site
Orlando, FL, 32805
TITLE: Security Manager, Stadium
DEPARTMENT: Stadium Operations
REPORTS TO:Director of Safety & Security
FLSA:Full Time; Exempt
WHAT SETS YOU APART
We are looking for an experienced, knowledgeable, patient individual to join our security team! You have top-notch security expertise, strong leadership skills, and always suggest and implement new solutions. You will be responsible for managing security staff and overseeing all aspects of public and venue safety. You ensure proper enforcement of venue event policies and procedures that result in a safe and well-protected environment. This role supports Orlando City, Orlando Pride, and Inter&Co Stadium events.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop and implement comprehensive event security plans in partnership with the Director of Safety & Security, ensuring effective execution and cost-efficient operations.
- Manage the Visitor Management Program at Inter & Co Stadium, including administration of the Receptionist platform and employee training.
- Train and mentor in-house security personnel on incident response procedures, guest service standards, emergency protocols, and security best practices.
- Conduct venue security assessments and participate in site inspections to identify operational and safety requirements for all stadium events.
- Oversee loading dock operations, including 24/7 coverage, delivery coordination, completion of patrol logs, and support of event operations as needed.
- Lead pre-event security briefings for both internal security staff and third-party vendors to ensure alignment on event-specific procedures and expectations.
- Coordinate the maintenance, repair, and readiness of security equipment in collaboration with the conversion and operations teams.
- Ensure compliance with organizational policies, league security standards, and applicable regulatory requirements.
- Foster strong communication and collaboration with internal departments, external partners, and event stakeholders to enhance safety, service, and operational effectiveness.
- Serve as Incident Commander within the Security Command Post on event days, overseeing incident communications, dispatch operations, and cross-functional response efforts to ensure timely resolution of issues.
- Travel with team operations as required throughout the season to support security and event management objectives.
- Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
- Manage (4) Full-Time Stadium Security Staff
- Manage interviewing, hiring , and training employees, appraising performance, rewarding, and disciplining employees in conjunction with the People & Culture team.
QUALIFICATIONS
It is never just a job at Orlando City SC and Orlando Pride. It is a way of life. We live and breathe soccer and entertainment. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:
- High school diploma or GED required
- Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, or a related field preferred
- 5-7 years’ experience in law enforcement, private security, sports venue or public assembly environment with increasing responsibilities
- Experience in law enforcement, entertainment/sports venue and/or public assembly environment preferred
- Minimum of 2 years of supervisory experience in security field required
- Familiarity with surveillance systems, access control technology and incident reporting systems
- Knowledge or crowd management, emergency preparedness and security best practices
- Demonstrated ability to manage in a team environment, focusing on collaboration, communication, and working to achieve goals of the department.
- Ability to remain calm under pressure and make sound decisions
- Ability to think strategically and be resourceful, innovative, and forward-thinking.
- Ability to successfully pass a pre-employment background check.
- The ability to attain and maintain Safesport certification
- Must possess a valid Florida Driver’s License.
- Possess a Florida Private Security License or be willing to obtain within 45 days of employment, if necessary.
- Must be able to move and/or lift up to 50 pounds.
- Able to work flexible hours, including nights, weekends, and holidays.
About Orlando City SC & Orlando Pride:
In November 2013, Orlando City Soccer Club was awarded a Major League Soccer (MLS) franchise, becoming the league’s 21st franchise. The team began play in March 2015, with 62,510 fans packing the then-Orlando Citrus Bowl for the Club’s MLS debut.
The Lions have reached the postseason in five-consecutive seasons (2020-24), qualified for the Concacaf Champions Cup (formerly Concacaf Champions League) in both 2023 and 2024, and reached their first final in 2020 during the MLS is Back Tournament. In 2022, Orlando City won its first championship of its MLS era, lifting the Lamar Hunt U.S. Open Cup trophy, which also marked the first championship by any professional team in the City Beautiful. Prior to its time in MLS, Orlando City boasted a decorated history in the United Soccer League, winning the league’s championship in both the 2011 and 2013 seasons.
In October 2015, the Orlando Pride was announced as the 10th team in the National Women’s Soccer League (NWSL), bringing professional women’s soccer to the state of Florida for the first time. The team began play in April 2016, setting a then-league single-game attendance record in its first-ever home game, with 23,403 fans witnessing the Club’s first win.
The Pride feature a star-studded roster of domestic and international talent and, in 2024, brought the first professional major league title to the city of Orlando, with the Club winning the NWSL Championship. The season saw the Pride complete the double, winning both the Championship and the NWSL Shield as the best team in the regular season, capping off a historic campaign that set numerous league records. Former Orlando City defender Seb Hines serves as the team’s head coach, not only the first Black head coach in the league, but also the first to win both the Championship and the NWSL Shield, and the 2024 NWSL Coach of the Year.
In 2017, both teams moved into its privately-owned, soccer-specific venue – Inter&Co Stadium – located in the heart of downtown Orlando.
In July 2021, the Club – which includes Orlando City SC, the Orlando Pride, Orlando City B (MLS NEXT Pro) and Inter&Co Stadium – was purchased by the Wilf Family, who also own the Minnesota Vikings of the National Football League.
For more information on Orlando City SC and Orlando, visit OrlandoCitySC.com or Orlando-Pride.com.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Orlando City and Orlando Pride will ensure that individuals with disabilities are provided with reasonable accommodation(s) to participate in the job application or interview process and perform critical job functions. Please contact the People and Culture department at Peopleandculture@orlandocitysc.com to let us know the nature of your request and your contact information.
DEPARTMENT: Stadium Operations
REPORTS TO:Director of Safety & Security
FLSA:Full Time; Exempt
WHAT SETS YOU APART
We are looking for an experienced, knowledgeable, patient individual to join our security team! You have top-notch security expertise, strong leadership skills, and always suggest and implement new solutions. You will be responsible for managing security staff and overseeing all aspects of public and venue safety. You ensure proper enforcement of venue event policies and procedures that result in a safe and well-protected environment. This role supports Orlando City, Orlando Pride, and Inter&Co Stadium events.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop and implement comprehensive event security plans in partnership with the Director of Safety & Security, ensuring effective execution and cost-efficient operations.
- Manage the Visitor Management Program at Inter & Co Stadium, including administration of the Receptionist platform and employee training.
- Train and mentor in-house security personnel on incident response procedures, guest service standards, emergency protocols, and security best practices.
- Conduct venue security assessments and participate in site inspections to identify operational and safety requirements for all stadium events.
- Oversee loading dock operations, including 24/7 coverage, delivery coordination, completion of patrol logs, and support of event operations as needed.
- Lead pre-event security briefings for both internal security staff and third-party vendors to ensure alignment on event-specific procedures and expectations.
- Coordinate the maintenance, repair, and readiness of security equipment in collaboration with the conversion and operations teams.
- Ensure compliance with organizational policies, league security standards, and applicable regulatory requirements.
- Foster strong communication and collaboration with internal departments, external partners, and event stakeholders to enhance safety, service, and operational effectiveness.
- Serve as Incident Commander within the Security Command Post on event days, overseeing incident communications, dispatch operations, and cross-functional response efforts to ensure timely resolution of issues.
- Travel with team operations as required throughout the season to support security and event management objectives.
- Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
- Manage (4) Full-Time Stadium Security Staff
- Manage interviewing, hiring , and training employees, appraising performance, rewarding, and disciplining employees in conjunction with the People & Culture team.
QUALIFICATIONS
It is never just a job at Orlando City SC and Orlando Pride. It is a way of life. We live and breathe soccer and entertainment. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:
- High school diploma or GED required
- Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, or a related field preferred
- 5-7 years’ experience in law enforcement, private security, sports venue or public assembly environment with increasing responsibilities
- Experience in law enforcement, entertainment/sports venue and/or public assembly environment preferred
- Minimum of 2 years of supervisory experience in security field required
- Familiarity with surveillance systems, access control technology and incident reporting systems
- Knowledge or crowd management, emergency preparedness and security best practices
- Demonstrated ability to manage in a team environment, focusing on collaboration, communication, and working to achieve goals of the department.
- Ability to remain calm under pressure and make sound decisions
- Ability to think strategically and be resourceful, innovative, and forward-thinking.
- Ability to successfully pass a pre-employment background check.
- The ability to attain and maintain Safesport certification
- Must possess a valid Florida Driver’s License.
- Possess a Florida Private Security License or be willing to obtain within 45 days of employment, if necessary.
- Must be able to move and/or lift up to 50 pounds.
- Able to work flexible hours, including nights, weekends, and holidays.
About Orlando City SC & Orlando Pride:
In November 2013, Orlando City Soccer Club was awarded a Major League Soccer (MLS) franchise, becoming the league’s 21st franchise. The team began play in March 2015, with 62,510 fans packing the then-Orlando Citrus Bowl for the Club’s MLS debut.
The Lions have reached the postseason in five-consecutive seasons (2020-24), qualified for the Concacaf Champions Cup (formerly Concacaf Champions League) in both 2023 and 2024, and reached their first final in 2020 during the MLS is Back Tournament. In 2022, Orlando City won its first championship of its MLS era, lifting the Lamar Hunt U.S. Open Cup trophy, which also marked the first championship by any professional team in the City Beautiful. Prior to its time in MLS, Orlando City boasted a decorated history in the United Soccer League, winning the league’s championship in both the 2011 and 2013 seasons.
In October 2015, the Orlando Pride was announced as the 10th team in the National Women’s Soccer League (NWSL), bringing professional women’s soccer to the state of Florida for the first time. The team began play in April 2016, setting a then-league single-game attendance record in its first-ever home game, with 23,403 fans witnessing the Club’s first win.
The Pride feature a star-studded roster of domestic and international talent and, in 2024, brought the first professional major league title to the city of Orlando, with the Club winning the NWSL Championship. The season saw the Pride complete the double, winning both the Championship and the NWSL Shield as the best team in the regular season, capping off a historic campaign that set numerous league records. Former Orlando City defender Seb Hines serves as the team’s head coach, not only the first Black head coach in the league, but also the first to win both the Championship and the NWSL Shield, and the 2024 NWSL Coach of the Year.
In 2017, both teams moved into its privately-owned, soccer-specific venue – Inter&Co Stadium – located in the heart of downtown Orlando.
In July 2021, the Club – which includes Orlando City SC, the Orlando Pride, Orlando City B (MLS NEXT Pro) and Inter&Co Stadium – was purchased by the Wilf Family, who also own the Minnesota Vikings of the National Football League.
For more information on Orlando City SC and Orlando, visit OrlandoCitySC.com or Orlando-Pride.com.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Orlando City and Orlando Pride will ensure that individuals with disabilities are provided with reasonable accommodation(s) to participate in the job application or interview process and perform critical job functions. Please contact the People and Culture department at Peopleandculture@orlandocitysc.com to let us know the nature of your request and your contact information.