Ticketing Infrastructure Manager
FIFA
1 hour ago
Full-time
On-site
Brazil, Rio de Janeiro
FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.
Please submit your CV in English, as it will be reviewed by an international team.
This role will be responsible for delivering all stadium and non-stadium ticketing facilities, including all related sub-infrastructure projects, serving millions of ticket holders.
The main responsibilities of the Ticketing Infrastructure Manager for the FIFA Women’s World Cup 2027™ include:
• Ensure the delivery of all stadium and non-stadium ticketing facilities for the FIFA Women’s World Cup 2027™ and other FIFA tournaments, in full compliance with established requirements.
• Coordinate with other departments to review and interpret facility designs and floor plans, as well as hardware and equipment scope, specifications, and requirements, to ensure accurate and timely implementation.
• Attend regular coordination meetings with the Ticketing Infrastructure team and other relevant departments.
• Establish and maintain up-to-date requirements documents, as well as policies and procedures for ticketing facilities, including physical infrastructure, overlay, FF&E (furniture, fixtures, and equipment), signage, and IT equipment.
• Plan and oversee the delivery and installation of physical infrastructure, overlay, FF&E, signage, and IT equipment in ticketing facilities.
• Manage, plan, and oversee staff involved in supporting ticketing infrastructure delivery in the host cities.
Education
• Bachelor’s degree or equivalent level of education.
Experience
• Minimum of 5 years’ experience supporting infrastructure projects.
• Proven experience working in similar roles at international sporting events
• Experience in ticketing projects is an advantage
• Experience working in international and multicultural environments.
Skills & Competencies
• Proven knowledge of infrastructure projects (e.g., overseeing the installation of overlay, furniture, signage, equipment, etc.).
• Strong ability to work effectively within cross-functional teams.
• Detail-oriented, with focus on delivering high-quality projects.
• Excellent communication skills, both within and across multiple functional areas.
Certifications & Requirements
• Languages: Fluent in English and Portuguese.
• Technology: Proficient in MS Office (Excel, Word, PowerPoint, Visio, and Project), as well as planning software and online collaboration tools. Knowledge of Power BI will be considered a significant advantage.
• Ability to re-locate to Rio de Janeiro.
• Right to work in Brazil.
Please submit your CV in English, as it will be reviewed by an international team.
This role will be responsible for delivering all stadium and non-stadium ticketing facilities, including all related sub-infrastructure projects, serving millions of ticket holders.
The main responsibilities of the Ticketing Infrastructure Manager for the FIFA Women’s World Cup 2027™ include:
• Ensure the delivery of all stadium and non-stadium ticketing facilities for the FIFA Women’s World Cup 2027™ and other FIFA tournaments, in full compliance with established requirements.
• Coordinate with other departments to review and interpret facility designs and floor plans, as well as hardware and equipment scope, specifications, and requirements, to ensure accurate and timely implementation.
• Attend regular coordination meetings with the Ticketing Infrastructure team and other relevant departments.
• Establish and maintain up-to-date requirements documents, as well as policies and procedures for ticketing facilities, including physical infrastructure, overlay, FF&E (furniture, fixtures, and equipment), signage, and IT equipment.
• Plan and oversee the delivery and installation of physical infrastructure, overlay, FF&E, signage, and IT equipment in ticketing facilities.
• Manage, plan, and oversee staff involved in supporting ticketing infrastructure delivery in the host cities.
Education
• Bachelor’s degree or equivalent level of education.
Experience
• Minimum of 5 years’ experience supporting infrastructure projects.
• Proven experience working in similar roles at international sporting events
• Experience in ticketing projects is an advantage
• Experience working in international and multicultural environments.
Skills & Competencies
• Proven knowledge of infrastructure projects (e.g., overseeing the installation of overlay, furniture, signage, equipment, etc.).
• Strong ability to work effectively within cross-functional teams.
• Detail-oriented, with focus on delivering high-quality projects.
• Excellent communication skills, both within and across multiple functional areas.
Certifications & Requirements
• Languages: Fluent in English and Portuguese.
• Technology: Proficient in MS Office (Excel, Word, PowerPoint, Visio, and Project), as well as planning software and online collaboration tools. Knowledge of Power BI will be considered a significant advantage.
• Ability to re-locate to Rio de Janeiro.
• Right to work in Brazil.