Vehicle Access and Parking Permit (VAPP) Manager
FIFA
2 hours ago
Full-time
On-site
Brazil, Rio de Janeiro
FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.
Please submit your CV in English, as it will be reviewed by an international team.
The Vehicle Access and Parking Permit (VAPP) Programme Manager shall be responsible for the planning, development, implementation and overall management of the VAPP Programme for the FWWC2027 Tournament, ensuring that all vehicle accreditation and parking operations are delivered in accordance with FIFA27 operational requirements. The role shall coordinate the design, production, allocation, distribution and control of VAPPs, ensuring effective integration with all FIFA27 Functional Areas, Host Cities, stadiums, airports, training sites and other relevant stakeholders. The VAPP Programme Manager shall also oversee the planning, allocation and distribution of workforce public transport cards, ensuring compliance with established eligibility criteria, operational timelines and service levels, while maintaining accurate records, reporting and effective stakeholder coordination throughout the Tournament lifecycle.
KEY RESPONSIBILITIES
- Act as the primary liaison between the Transport FA and FIFA27 departments for all VAPP related planning and operational matters for FWWC2027 and any ancillary event.
- Actively lead and contribute on the development and implementation of the Host Cities Vehicles Access and/or Parking Permits (VAPPs) and venue/stadium transport access operational plans.
- Deliver FWWC2027 VAPP scheme taking into consideration all factors surrounding the guests and Workforce’ journey.
- Lead the procurement, contract implementation and performance management of the service provider(s) responsible for the production, printing, packaging and distribution of all VAPPs, ensuring compliance with contractual requirements, production schedules, quality standards, security protocols, inventory control, distribution plans and agreed service levels throughout the Tournament lifecycle.
- Manage VAPP system and the supporting tools and systems (in coordination with FIFA27 Client Services) and ensure integration with other systems/ platforms within Operations department and other FIFA27 departments.
- Engage with all stakeholders effectively; collect requirements, update and maintain VAPPs database, and assist with the distribution of VAPPs to all guest groups in coordination with guest group owners (departments/ functional areas).
- Create and maintain comprehensive processes to obtain necessary documents from all functional areas/ departments to facilitate the permit application.
- Work closely with key partners and service providers to monitor and ensure VAPPs activities are being executed in alignment with the contractual requirements.
- Develop FWWC2027 VAPP Guide(s), policies and related procedures.
- Work closely with the relevant local authorities and FWWC2027 Security Department in the implementation of the Vehicle Permit Checkpoints (e.g. at vehicle screening areas).
- Prepare and submit forms/ applications and letters to various departments/ functional areas having jurisdiction over required permits and/or approvals.
- Manage the onsite VAPP helpdesk for all incoming enquiries during operational period
- The specific duties of this role may evolve and change through the operational planning and delivery phases.
Qualifications:Education – bachelor’s degree in Transport/Logistics/ Engineering/Project management/Event Management or a combination of education and experience relating to position. Master’s Degree is an additional asset.
Experience:
- Experience managing service providers, including procurement support, contract administration, supplier performance management and service level monitoring.
- Experience coordinating cross-functional teams and engaging with public authorities, venue operators, suppliers and internal stakeholders.
- Experience managing operational databases, permit or accreditation systems, or other information management platforms is highly desirable.
- Experience developing operational procedures, policies, user guides and standard operating procedures (SOPs).
- Experience working in an international, multicultural and fast-paced environment is desirable.
- Previous experience in large events would be an advantage, but is not mandatory.
Skills:
- Advanced proficiency in Microsoft Excel, including data validation, pivot tables, advanced formulas, and large database management.
- Strong ability to work with operational systems, online platforms, databases and reporting tools.
- Strong analytical skills, with the ability to identify inconsistencies, gaps, duplications and risks in data and operational records.
- Ability to produce clear reports, trackers, dashboards and status updates for management and stakeholders.
- Strong attention to detail, especially when dealing with permits, vehicle data, stakeholder requests and controlled documents.
- Ability to translate operational requirements into system requirements, user guides and practical procedures.
- Ability to work under pressure to immoveable deadlines.
- Right to work in Brazil.
- Fluent in English (spoken and written)
- Fluent in Portuguese (spoken and written)
- Ability to re-locate to Rio de Janeiro.
Please submit your CV in English, as it will be reviewed by an international team.
The Vehicle Access and Parking Permit (VAPP) Programme Manager shall be responsible for the planning, development, implementation and overall management of the VAPP Programme for the FWWC2027 Tournament, ensuring that all vehicle accreditation and parking operations are delivered in accordance with FIFA27 operational requirements. The role shall coordinate the design, production, allocation, distribution and control of VAPPs, ensuring effective integration with all FIFA27 Functional Areas, Host Cities, stadiums, airports, training sites and other relevant stakeholders. The VAPP Programme Manager shall also oversee the planning, allocation and distribution of workforce public transport cards, ensuring compliance with established eligibility criteria, operational timelines and service levels, while maintaining accurate records, reporting and effective stakeholder coordination throughout the Tournament lifecycle.
KEY RESPONSIBILITIES
- Act as the primary liaison between the Transport FA and FIFA27 departments for all VAPP related planning and operational matters for FWWC2027 and any ancillary event.
- Actively lead and contribute on the development and implementation of the Host Cities Vehicles Access and/or Parking Permits (VAPPs) and venue/stadium transport access operational plans.
- Deliver FWWC2027 VAPP scheme taking into consideration all factors surrounding the guests and Workforce’ journey.
- Lead the procurement, contract implementation and performance management of the service provider(s) responsible for the production, printing, packaging and distribution of all VAPPs, ensuring compliance with contractual requirements, production schedules, quality standards, security protocols, inventory control, distribution plans and agreed service levels throughout the Tournament lifecycle.
- Manage VAPP system and the supporting tools and systems (in coordination with FIFA27 Client Services) and ensure integration with other systems/ platforms within Operations department and other FIFA27 departments.
- Engage with all stakeholders effectively; collect requirements, update and maintain VAPPs database, and assist with the distribution of VAPPs to all guest groups in coordination with guest group owners (departments/ functional areas).
- Create and maintain comprehensive processes to obtain necessary documents from all functional areas/ departments to facilitate the permit application.
- Work closely with key partners and service providers to monitor and ensure VAPPs activities are being executed in alignment with the contractual requirements.
- Develop FWWC2027 VAPP Guide(s), policies and related procedures.
- Work closely with the relevant local authorities and FWWC2027 Security Department in the implementation of the Vehicle Permit Checkpoints (e.g. at vehicle screening areas).
- Prepare and submit forms/ applications and letters to various departments/ functional areas having jurisdiction over required permits and/or approvals.
- Manage the onsite VAPP helpdesk for all incoming enquiries during operational period
- The specific duties of this role may evolve and change through the operational planning and delivery phases.
Qualifications:Education – bachelor’s degree in Transport/Logistics/ Engineering/Project management/Event Management or a combination of education and experience relating to position. Master’s Degree is an additional asset.
Experience:
- Experience managing service providers, including procurement support, contract administration, supplier performance management and service level monitoring.
- Experience coordinating cross-functional teams and engaging with public authorities, venue operators, suppliers and internal stakeholders.
- Experience managing operational databases, permit or accreditation systems, or other information management platforms is highly desirable.
- Experience developing operational procedures, policies, user guides and standard operating procedures (SOPs).
- Experience working in an international, multicultural and fast-paced environment is desirable.
- Previous experience in large events would be an advantage, but is not mandatory.
Skills:
- Advanced proficiency in Microsoft Excel, including data validation, pivot tables, advanced formulas, and large database management.
- Strong ability to work with operational systems, online platforms, databases and reporting tools.
- Strong analytical skills, with the ability to identify inconsistencies, gaps, duplications and risks in data and operational records.
- Ability to produce clear reports, trackers, dashboards and status updates for management and stakeholders.
- Strong attention to detail, especially when dealing with permits, vehicle data, stakeholder requests and controlled documents.
- Ability to translate operational requirements into system requirements, user guides and practical procedures.
- Ability to work under pressure to immoveable deadlines.
- Right to work in Brazil.
- Fluent in English (spoken and written)
- Fluent in Portuguese (spoken and written)
- Ability to re-locate to Rio de Janeiro.