Workforce Training Manager
FIFA
1 hour ago
Full-time
On-site
Brazil, Rio de Janeiro
FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.
Please submit your CV in English, as it will be reviewed by an international team.
Reporting to the Senior Manager Workforce Operations, the Workforce Training Manager will be a key member of the FIFA27 Workforce Management team, and work in close collaboration with operational delivery Functional Areas within FIFA27, as well as People & Culture in FIFA Zurich, and other key individuals responsible for delivering a cohesive, consistent, and operationally appropriate training programme for the FIFA Women’s World Cup 2027.
KEY RESPONSIBILITIESThe main responsibilities and oversights of the Workforce Training Manager for the FIFA Women’s World Cup 2027™ include:
Training Coordination and Project Management:
- Develop and implement a comprehensive training plan that aligns with tournament deliverables/objectives and Functional Area requirements.
- Coordinate with department heads, trainers/training providers, and other stakeholders to assess and define the training needs strategy.
- Establish a coordinated and integrated training journey for the tournament workforce, across multiple client groups from planning and development to execution and evaluation.
- In collaboration with FA Leads training delivery mechanisms for whole client group training sessions and support/provide guidance to Functional Areas on appropriate training schedules, venues, and resources to ensure timely and effective delivery of training programs.
- Ensure training programs are consistent, culturally appropriate, and tailored to meet the specific needs of different regions
- Manage the creation and distribution of template training materials, including accessibility considerations, such as multiple languages.
- Track and report on the progress of training initiatives, managing any changes, delays, or risks.
- Ensure alignment with the event's objectives, ensuring that efficient and effective training delivery supports the overall success of the Tournament being delivered.
Stakeholder Management:
- Collaborate with internal teams (Workforce, Planning & Integration, Volunteer Management, HR, Operations, Security, Technology, etc.), external vendors, and consultants to facilitate consistent training delivery.
- Serve as the primary point of contact for all organisation-wide training-related planning, inquiries and concerns.
- Regularly communicate with leadership to provide updates on the progress of training initiatives and address any challenges.
Monitoring and Evaluation:
- In collaboration with the Senior Manager Workforce Operations, oversee budget requirements for organizational training initiatives, ensuring efficiencies are kept at front of mind.
- Work in close collaboration with Planning & Integration to create tools that support the effective evaluation of training programs through feedback, assessments, and performance metrics.
- Adjust training plans and methods based on feedback from trainees and trainers to ensure continuous improvement from one Tournament to the next.
- Prepare detailed reports on training outcomes, including participant performance, satisfaction, and areas for improvement.
Education
- Bachelor’s degree or equivalent level of education.
Experience
- Solid experience designing and delivering Training/Learning and Development programmes in a fast-paced environment.
- Demonstrated experience of utilising strong organizational skills and attention to detail to switch from strategic to detailed planning.
- Significant experience designing and delivering Training/L&D programmes within the Sporting Industry/large-scale events.
Certifications & Requirements
- Right to work in Brazil
- Fluent in English (spoken and written)
- Fluent in Portuguese (spoken and written)
- Ability to re-locate to Rio de Janeiro.
Please submit your CV in English, as it will be reviewed by an international team.
Reporting to the Senior Manager Workforce Operations, the Workforce Training Manager will be a key member of the FIFA27 Workforce Management team, and work in close collaboration with operational delivery Functional Areas within FIFA27, as well as People & Culture in FIFA Zurich, and other key individuals responsible for delivering a cohesive, consistent, and operationally appropriate training programme for the FIFA Women’s World Cup 2027.
KEY RESPONSIBILITIESThe main responsibilities and oversights of the Workforce Training Manager for the FIFA Women’s World Cup 2027™ include:
Training Coordination and Project Management:
- Develop and implement a comprehensive training plan that aligns with tournament deliverables/objectives and Functional Area requirements.
- Coordinate with department heads, trainers/training providers, and other stakeholders to assess and define the training needs strategy.
- Establish a coordinated and integrated training journey for the tournament workforce, across multiple client groups from planning and development to execution and evaluation.
- In collaboration with FA Leads training delivery mechanisms for whole client group training sessions and support/provide guidance to Functional Areas on appropriate training schedules, venues, and resources to ensure timely and effective delivery of training programs.
- Ensure training programs are consistent, culturally appropriate, and tailored to meet the specific needs of different regions
- Manage the creation and distribution of template training materials, including accessibility considerations, such as multiple languages.
- Track and report on the progress of training initiatives, managing any changes, delays, or risks.
- Ensure alignment with the event's objectives, ensuring that efficient and effective training delivery supports the overall success of the Tournament being delivered.
Stakeholder Management:
- Collaborate with internal teams (Workforce, Planning & Integration, Volunteer Management, HR, Operations, Security, Technology, etc.), external vendors, and consultants to facilitate consistent training delivery.
- Serve as the primary point of contact for all organisation-wide training-related planning, inquiries and concerns.
- Regularly communicate with leadership to provide updates on the progress of training initiatives and address any challenges.
Monitoring and Evaluation:
- In collaboration with the Senior Manager Workforce Operations, oversee budget requirements for organizational training initiatives, ensuring efficiencies are kept at front of mind.
- Work in close collaboration with Planning & Integration to create tools that support the effective evaluation of training programs through feedback, assessments, and performance metrics.
- Adjust training plans and methods based on feedback from trainees and trainers to ensure continuous improvement from one Tournament to the next.
- Prepare detailed reports on training outcomes, including participant performance, satisfaction, and areas for improvement.
Education
- Bachelor’s degree or equivalent level of education.
Experience
- Solid experience designing and delivering Training/Learning and Development programmes in a fast-paced environment.
- Demonstrated experience of utilising strong organizational skills and attention to detail to switch from strategic to detailed planning.
- Significant experience designing and delivering Training/L&D programmes within the Sporting Industry/large-scale events.
Certifications & Requirements
- Right to work in Brazil
- Fluent in English (spoken and written)
- Fluent in Portuguese (spoken and written)
- Ability to re-locate to Rio de Janeiro.